Lessons Learned Archives - Idea Creative Services

customer feedback, Lessons Learned, Business, Lifestyle

By K2blackk · April 3, 2024

Picture this: I’m headed to Dallas, TX, to visit a client’s business. Two hundred miles into the journey, my world took an unexpected detour. Thanks to the marvels of run-flat technology, I limped to the nearest semblance of civilization — Mt. Pleasant, TX. A beacon of hope in the form of a tire shop shimmered on […]

Lessons Learned, Business

By K2blackk · September 11, 2023

Networking is an investment in your business. It takes time and when done correctly can yield great results for years to come

customer feedback, Lessons Learned

By K2blackk · December 8, 2022

“What we’ve got here is a failure to communicate,” I think we’ve all heard this quote from “Cool Hand Luke,” but sadly, it happens all too often. Today in my BNI (Business Network International) meeting, the featured presenter asked us what qualities we look for in a good contractor, and my answer was communication. Good communication is […]

customer feedback, Lessons Learned, Design, Business

By K2blackk · April 16, 2019

Every business…. brick and mortar…online…large or small thrives on the interactions and “feelings” of its customer experience. A good experience brings brags and “testimonials” of how enjoyable the experience was, and how they’d recommend it. A bad one leads to bad reviews and can hurt your bottom line. Great customer experiences should be the goal. With that […]

Lessons Learned, Business, Lifestyle

By K2blackk · April 1, 2019

It is amazing the perspective a funeral can give you. People gather. You see lots of faces and personalities you haven’t thought about or visited within years. Old friends, new friends, strangers that have the potential of becoming friends… all gathered to celebrate and/or mourn a life. You see, Two of the last three funerals […]

Lessons Learned, Design, Business

By K2blackk · September 5, 2018

One Size Does Not fit all This morning I was reading a post from a friend. In the post, they took a picture of a page of a book they are reading. Sadly, I don’t know where this quote comes from. But, I thought it was worth mentioning. It is as follows… “The world is […]

Lessons Learned, Business, Lifestyle

By K2blackk · March 20, 2018

Lessons Learned Skiing- AKA Trust the expert. I ski. I love snow and the peace of a ski trail all to myself. There is a beauty and a calm found in the mountains. But, as much as I love to ski, and as much as I’d love to say “I only ski blacks” it isn’t true. […]

Lessons Learned, Business, Lifestyle

By K2blackk · October 20, 2017

Value the 1%- Setting goals a little at a time. Lately, I’ve been talking to my kids about smart goals. Specifically, we’ve been taking a little time in the car to discuss their upcoming games on the way to the soccer field. I’ve prompted them with “What is your goal for this game?” and “Tell me […]

How to take care of your Customer- A Customer Service Saga

Cultivating Success Through Networking and Referrals: A Long-Term Investment

“What we’ve got here is a failure to communicate”

Sometimes listening can be hard…

The Value of Kindness

Your services are not for everyone

Business Lessons Learned While Skiing

One-Percenter Goals