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idea creative services, inc.
PO Box 241065
Little Rock, AR 72223
501.350.9949

customer feedback, Lessons Learned, Business, Lifestyle

How to take care of your Customer- A Customer Service Saga

By K2blackk · April 3, 2024

Picture this: I’m headed to Dallas, TX, to visit a client’s business. Two hundred miles into the journey, my world took an unexpected detour. Thanks to the marvels of run-flat technology, I limped to the nearest semblance of civilization — Mt. Pleasant, TX. A beacon of hope in the form of a tire shop shimmered on […]

customer feedback, Lessons Learned

“What we’ve got here is a failure to communicate”

By K2blackk · December 8, 2022

“What we’ve got here is a failure to communicate,” I think we’ve all heard this quote from “Cool Hand Luke,” but sadly, it happens all too often. Today in my BNI (Business Network International) meeting, the featured presenter asked us what qualities we look for in a good contractor, and my answer was communication. Good communication is […]

customer feedback, Lessons Learned, Design, Business

Sometimes listening can be hard…

By K2blackk · April 16, 2019

Every business…. brick and mortar…online…large or small thrives on the interactions and “feelings” of its customer experience.  A good experience brings brags and “testimonials” of how enjoyable the experience was, and how they’d recommend it.  A bad one leads to bad reviews and can hurt your bottom line. Great customer experiences should be the goal. With that […]