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idea creative services, inc.
PO Box 241065
Little Rock, AR 72223
501.350.9949

customer feedback, Lessons Learned

“What we’ve got here is a failure to communicate”

By K2blackk · December 8, 2022

“What we’ve got here is a failure to communicate,” I think we’ve all heard this quote from “Cool Hand Luke,” but sadly, it happens all too often. Today in my BNI (Business Network International) meeting, the featured presenter asked us what qualities we look for in a good contractor, and my answer was communication. Good communication is […]

customer feedback, Lessons Learned, Design, Business

Sometimes listening can be hard…

By K2blackk · April 16, 2019

Every business…. brick and mortar…online…large or small thrives on the interactions and “feelings” of its customer experience.  A good experience brings brags and “testimonials” of how enjoyable the experience was, and how they’d recommend it.  A bad one leads to bad reviews and can hurt your bottom line. Great customer experiences should be the goal. With that […]